Who do I Contact?
Account Services
Account suspensions, voluntary cancellations, restorations, Social Security number updates, downline transfer requests, Business Entity requests, Director team names, change-of-country requests
E-Mail: accountservices@scentsy.com
Cancelled Consultants can call Consultant
Support at 1-877-855-0617 if they have any
questions.
Consultant Development
Training, personal development, business development
E-Mail: training@scentsy.com
Consultant Support
Workstation help, order status, product questions, replacements, exchanges, compensation questions, Scentsy events, Scentsy Success Consultant Store, business support
E-Mail: support@scentsy.com
1-877-855-0617 (toll-free)
Live chat/support request (via Workstation)
5 a.m. to 8 p.m. (PT) Monday through Friday
Awards and Incentives
Awards, award nominations, incentives
E-Mail: awards@scentsy.com
Compliance
Submission of intellectual property permission form, information on internet marketing, logo usage, promotional materials
E-mail: ip@scentsy.com
Independent Consultant Agreement
E-mail: compliance@scentsy.com
Consultant Development
Training, personal development, business development
E-mail: training@scentsy.com
Scentsy Pay Portal Support
E-Mail: support@scentsypay.com
1-866-277-1790 (toll-free)
Scentsy Headquarters
Send mail to: P.O. Box 1335, Meridian, ID 83680
Consultant Support (toll-free): 1-877-855-0617
Corporate Office (toll-free): 1-877-895-4160
E-Mail: support@scentsy.com