Who do I Contact?

Account Services

Account suspensions, voluntary cancellations, restorations, Social Security number updates, downline transfer requests, Business Entity requests, Director team names, change-of-country requests

E-Mail: accountservices@scentsy.com

Cancelled Consultants can call Consultant

Support at 1-877-855-0617 if they have any

questions.


Consultant Development

Training, personal development, business development

E-Mail: training@scentsy.com


Consultant Support

Workstation help, order status, product questions, replacements, exchanges, compensation questions, Scentsy events, Scentsy Success Consultant Store, business support

E-Mail: support@scentsy.com

1-877-855-0617 (toll-free)

Live chat/support request (via Workstation)

5 a.m. to 8 p.m. (PT) Monday through Friday

Awards and Incentives

Awards, award nominations, incentives

E-Mail: awards@scentsy.com


Compliance

Submission of intellectual property permission form, information on internet marketing, logo usage, promotional materials

E-mail: ip@scentsy.com

Independent Consultant Agreement

E-mail: compliance@scentsy.com


Consultant Development

Training, personal development, business development

E-mail: training@scentsy.com


Scentsy Pay Portal Support

E-Mail: support@scentsypay.com

1-866-277-1790 (toll-free)


Scentsy Headquarters

Send mail to: P.O. Box 1335, Meridian, ID 83680

Consultant Support (toll-free): 1-877-855-0617

Corporate Office (toll-free): 1-877-895-4160

E-Mail: support@scentsy.com